This policy describes how InstaRoom collects, uses, and protects your information when you use our platform.
getinstaroom.com and instaroom.link. This policy describes how we collect, use, and protect your information.Providers: name, email, credentials, NPI number, licensed states, and payment account information via Stripe Connect.
Clients: name, email, and appointment details provided at booking or check-in.
We do not store payment card data — all payment processing is handled by Stripe.
Provider information is used to operate your InstaRoom account, sync appointments to Google Calendar, and process subscription payments.
Client information is used solely to facilitate your telehealth session with your provider.
We do not sell your data. We do not share your data with third parties except as required to operate the platform:
httpOnly session cookies for provider authentication only. We do not use third-party tracking cookies, advertising cookies, or analytics cookies.Provider account data is retained for the duration of your subscription and deleted upon request.
Appointment records are retained for 7 years in compliance with medical record retention requirements.
Video sessions are never recorded or stored.
You may request access to, correction of, or deletion of your personal data at any time.